Charity report highlights the need for subtitles on demand TV and film services

Deafness campaign charity Action on Hearing Loss (formerly the Royal National Institute for the Deaf) has recently produced a report which found that more than two thirds of people who pay for television or film or online film subscriptions would switch their service if more on demand content with subtitles was provided by other suppliers.

89% of people who responded to the Action on Hearing Loss “Subtitle It!” survey in the summer of 2015 indicated that they used subtitles when watching television, at least some of the time. In addition, 87% of respondents attempted to watch an on demand programme only to find that it had no subtitles.
Nine out of 10 respondents thought that there should be regulation to providers to make sure that subtitles are available from demand programmes.

Discussing the report, entitled “Progress on Pause: Spelling out the case for subtitles for on demand services” the chief executive of Action on Hearing Loss, Paul Breckell stated: –

“The report has unearthed some astonishing statistics about on demand subtitling and highlighted huge barriers faced by people living with hearing loss when trying to access on demand content. Whilst traditional television services are obliged by law to include subtitling, the way we watched TV has changed dramatically, and the law needs to be updated to include on – demand services…. There are ten million people in the UK living with hearing loss and it’s about time we ended their digital exclusion”.

To read the Action on Hearing Loss report click here.

If you find that you need subtitles when watching television, or if you turn the volume on the television up more loudly than friends or family would like then you may be suffering from hearing loss.
If you have sustained hearing loss or tinnitus as a result of working in industry then you may be able to pursue a claim for noise induced hearing loss compensation.

Our industrial deafness solicitors will be happy to guide you through the process of how to claim for industrial deafness compensation. You may be able to pursue a no win no fee hearing loss claim.

What’s My Deafness Claim Worth has extensive experience in dealing with people suffering with hearing loss and tinnitus. We have a specialist team of solicitors, as well as a fully trained audiologist, who will fight for the compensation that you deserve. Our team understands that it can be a very difficult and daunting time for you and they will do their best to offer an unparalleled support network and specialist legal expertise. If you have suffered a personal injury, which was not your fault, you may be entitled to make a claim for compensation.If you are suffering from loss of hearing, buzzing or ringing in your ears, you may be entitled to claim for compensation.

If you have been affected by hearing loss or exposure to noisy working environments you should not hesitate to contact us or to try our ‘Calculate my Claim’ feature on the right hand side of this page to see what your claim may be worth. We understand that the symptoms that you are suffering from can have serious consequences on your day to day life. When fighting for your compensation we take into account any time you have had to take off work, any treatment you have had to pay for including the cost of hearing aids and any other losses that you may have incurred.

All claims are dealt with on a no win, no fee basis.

Call 0800 849 8700 to speak to a member of our specialist team of Industrial Disease lawyers who will assist you further with this matter.

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